SEQUENCE
Servicescustom scope

Business process automation

We strip manual routine out of your workflows: CRM, leads, orders, documents, reports. We connect existing tools via Make, Zapier, or n8n, or write custom integrations. Typical payback — 2-4 months.

What's included

What's included

  • Audit of current processes and bottlenecks

  • Process map with automation hotspots

  • CRM implementation (KeyCRM, Pipedrive, HubSpot, Bitrix)

  • Website, form, and chat → CRM integration

  • Chatbots for Telegram, Instagram, WhatsApp

  • 1C/BAS integration with site, CRM, marketplaces

  • Reporting and dashboards (Looker Studio, Power BI)

  • Make/Zapier/n8n scenarios for repetitive tasks

  • Document flow and e-signature (DocuSign, Vchasno)

  • Team training on the new tooling

Who it's for

Who it's for

  • Businesses with 50+ leads/month and no CRM

  • Online stores tracking everything in Google Sheets

  • B2B companies with long sales cycles

  • Teams duplicating data across tools

  • Businesses manually processing multi-channel orders

How we work

How we work

  1. 01

    Process audit

    Interviews with founders and team. Map as-is processes, find repetitive work and leakage points.

  2. 02

    Solution design

    Describe to-be processes. Pick the stack: CRM, no-code, integrations, custom code. Sign off with you.

  3. 03

    Implementation

    Configure CRM, build integrations, deploy bots. Iterative delivery — each block ships and gets tested.

  4. 04

    Team enablement

    Workshops with managers, recorded walkthroughs, documentation. We stay until the team is fluent.

  5. 05

    Support

    First 60 days on a hotline. After that — on-demand support or a monthly hours package.

Frequently asked questions

Frequently asked questions

Audit — $400 (credited toward the project). Basic CRM + integrations — from $1,350. Complex solutions with custom code and 1C integration — from $4,000.

For small business and B2C — KeyCRM. For B2B sales — Pipedrive or HubSpot. For large structures — Bitrix24. We decide at the brief based on your workflows.

Yes. Often it's enough to integrate your existing CRM with other tools via Make or Zapier. A CRM swap is a last resort, only if the current one truly can't cover your needs.

We build two-way sync: products, prices, stock, orders, contacts. We work with various 1C and BAS versions via REST API or file exchange.

Yes. Bots for lead capture, FAQ, bookings, payments. Telegram, WhatsApp Business, Instagram. Complex flows — on SendPulse, ManyChat, or custom.

First 2 months — us, free of charge (within agreed scope). After that — either your in-house IT using our docs, or a monthly hours retainer with us.

During the audit we capture baseline metrics: number of manual operations, time per order, lost-lead rate. 2-3 months after rollout we compare — most clients see payback in 2-4 months.

Services

Ready to discuss your project?

Free consultation — we'll break down your task and propose a solution.

Business automation — CRM implementation and 1C integration | SEQUENCE